There are two types of Help options in many software; one that comes in points form and ask you to find one, and click and then proceed to others etc, you may find some more helpful ones like Windows or Office which link you directly to the part you want. The second one is less "help"ful, the one I call ironic twist to a loser software, they just lug through the directions and expect you totally understand what they are trying to say.
So what if the same problem occur, exactly the same problem occur, one year later. If you're lucky, you are experiencing the same "help"ful option. If you're unlucky, the help options is the loser type. Even you get to the first option, you may even find it hard to move from one page to the other cause you always need to refer to the help page and revert back to the other. Well unless you have a big screen like I do, there is no way for you to open both pages at the same time.(here i am watching a tv show and typing my blog :))
What if the first time, you try to understand the psyche of the nerds who write this "help" directions? What if you try to understand how the software people arrange the pages, and understand why the ners use words like they do, like why they use "Finder" in mac whereas Windows use "Explore". Once you learn "how to fish", you won;t go lost forever if ever this thing occur.
Just take sometime understanding everything that you read, you are not needed to refer back again and again the things that you dreaded most to read.
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